Chanuka Jeewantha
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Legal
This Refund Policy explains how refund requests are handled for services, ebooks, and paid digital resources purchased through this website.
Refunds for services such as CV writing, LinkedIn optimization, cover letters, and coaching support are reviewed case by case based on work completed, delivery stage, and communication history.
Paid ebooks, downloadable files, and digital resources are generally non-refundable once access has been granted or the file has been delivered, unless a clear technical issue prevents access and cannot be resolved.
If you accidentally pay twice or purchase the wrong item, contact support with your payment evidence as soon as possible so the issue can be reviewed.
If a paid service cannot be delivered due to missing information, long inactivity, or failure to provide the required details, refund eligibility may be reduced or denied depending on the amount of work already completed.
When a refund is approved, the timing depends on the original payment method and the steps required to confirm the reversal.
Send your name, order details, and payment reference through the contact page or WhatsApp support so the request can be reviewed quickly.
All refund decisions are made fairly and based on the service status, delivered work, and the evidence available at the time of review.